Aplazo customers who signed up but never used their account. One AI call, personalised to their situation — turns missed signups into first purchases.
Try it yourself →Choose one of three real Aplazo customer scenarios, enter your number, and receive an AI call tailored to that person within seconds.
The AI will call you as the selected customer — in English or Spanish, whichever you prefer.
Aplazo knows who hasn't activated their account and selects the right outreach moment.
An AI agent places the call, opens with their name, and immediately checks if it's a good time.
One discovery question tells the AI what the customer needs — and the rest of the call follows from there.
Outcome, interest level, and any blockers are posted to your team Slack and internal notes automatically.
Signed up 3 weeks ago with a purchase in mind — got distracted and never came back.
Greets her by name, confirms her credit is ready, and asks what she originally signed up to buy.
"Hey Sofia, it's the team at Aplazo! Your account is all set up and your credit is ready to go — quick question, was there something specific you were hoping to buy when you signed up?"
Based on what she says, gives her the exact next step — in-store, virtual card, or Cashi for Walmart. No options overload.
"Easy — just tell the cashier you want to pay with Aplazo, they'll send a link to your phone to confirm. Make sure you have your INE with you."
Closes with the single most relevant next step and logs a summary to Slack.
"Next time you're heading to the store, just tell the cashier you're paying with Aplazo — bring your INE and you're all set. Good luck with the purchase!"
Signed up out of curiosity 5 weeks ago — no specific purchase in mind, just exploring.
Confirms his credit is ready, then asks what brought him to Aplazo — no pitch, just curiosity.
"Hey Carlos, it's the team at Aplazo! Your account is fully approved and ready to use — I'm curious, what was it that made you want to sign up? Were you just exploring or did you have something in mind?"
Explains Aplazo in one concrete sentence, then tries to connect it to something real in his life.
"Aplazo lets you buy things now and pay in biweekly installments — no credit card needed. Is there anything you've had your eye on lately, or something coming up where paying in instalments would help?"
If he's not ready, leaves him with a positive impression and a reason to come back.
"No rush at all — your account stays active. Have a look through the app, there's a store directory so you can see what's near you. Whenever you're ready, everything's set up!"
Tried to use Aplazo 6 weeks ago but hit a wall during account setup — interested but frustrated.
Delivers the good news on her account, then asks what brought her to Aplazo — giving her space to surface the blocker.
"Hey María, it's the team at Aplazo! Your account is set up and ready. Quick question — what was it that originally made you want to sign up? Did something not go smoothly when you tried to use it?"
Identifies exactly what went wrong and resolves it on the call — or arranges a callback for anything that needs more help.
"To finish setting up your account, you'll need your INE or passport, a Mexican phone number, and a Gmail, Hotmail, or iCloud address — do you have those handy?"
Either resolves the issue and gives her a next step, or books a 24-hour callback with a human and logs everything.
"I'll get someone from our team to give you a call tomorrow — they'll have all the context from our conversation and can walk you through it directly."